Total Care Service & Support
Full-Service Support from Conception to Production and Beyond
Your End-To-End Manufacturing Partner
At MMT, we are passionate about providing end-to-end manufacturing solutions for our customers. As a fully-integrated service provider, our team’s expertise in engineering, manufacturing, supply chain management, and logistics allows us to offer a wide range of services that meet our client’s needs across the manufacturing continuum.
As your committed manufacturing partner, we work with you to deliver parts and services that meet the demands of your production line, from process development and mass production for the life of your device. Our Total Care service and support platform is customized to meet your needs.
Manufacturing Production Support
MMT maintains a full-time staff of customer service and inside sales personnel to support replacement parts and spares inquiries and repair service needs. MMT maintains parts, bushings, and spares inventories to support its standard machine deployments and offers quick-turn, expedited scenarios to support customers in emergency situations.
In addition to spares support inventories, MMT also offers dedicated KanBan programs to customers with multi-machine deployments and predictable consumption patterns. MMT KanBan solutions allow MMT customers to reduce the risk of operational impacts associated with consumable production tooling by having critical, application-specific tooling and spares in stock available for expedited delivery.
With TotalCare, MMT complements application expertise and technical solutions with comprehensive service and support to revolutionize medical device manufacturing.
Machine Maintenance
Automating your production unlocks unit volume scalability without sacrificing quality. Our support services reduce potential errors and help improve labor and supply chain efficiency – improving automation integration.
Ongoing Support Programs
We want our advanced machines to remain user-friendly, easy to maintain, reliable, and secure. Our service programs reduce risk and bolster productivity, both now and into the future.
Parts and Consumables
Seamless, consistent, and reliable production is only possible if you have access to the parts and consumables you need when you need them. Our customer care team is here to help you stay on track with OEM, high-performance parts.
Manufacturing-as-a-Service
MMT technicians and engineers will help you develop and refine processes, empowering you to remain responsive and flexible to market demands. Quick-turn secondary processing and assembly services, and rapid prototyping, accelerate innovation without requiring more internal systems and resources.
